Our public-records policy
It is the policy of the executive branch of the State of Alabama to promptly
provide citizens with public records upon request, subject to their payment of
reasonable fees, to applicable laws protecting sensitive information, and to
the interest of the general public in having the business of government carried
on efficiently and without undue interference.
Submitting a public-records request
You may submit a public-records request by completing a public-records
request form, which is available HERE.
You may submit the request by emailing it to public.records@insurance.alabama.gov.
We strive to respond as promptly as possible to all public-records requests we
receive consistent with the demands of our agency’s functions as determined
by state law.
The nature of your request will dictate how promptly we respond. If your
request very clearly identifies a specific, discrete document you are looking
for, we will respond more quickly than if your request requires substantial
staff time to process. A request will require substantial staff time to process if
it requires difficulty in identifying and retrieving documents or taking
measures to redact or otherwise withhold legally protected information.
In addition, we are permitted by state law to charge reasonable fees in
connection with processing public-records requests. We will notify you in
advance of the fees you likely will incur as a result of your request.
You may contact our agency’s public-records coordinator at public.records@insurance.alabama.gov.