• Consumers


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Do's and Don'ts of Purchasing Long Term Care Insurance


  • Do decide if you need long term care insurance coverage.
  • Don't buy more policies than you need. One good comprehensive long term care policy will normally meet your needs.
  • Do answer all questions on the application truthfully. Do not sign an application without reading it to ensure it has been properly completed.
  • Don't pay cash! Pay for your insurance by check, money order or bank draft made payable to the insurance company and NOT the agent.
  • Do get a receipt with the agent's and company's names, addresses, telephone numbers and be sure the amount you are paying is the amount shown on receipt.
  • Don't let insurance agents rush you into purchasing their policy. Take your time and compare outlines of coverage with several companies and agents. It is unlawful for an agent to use high pressure tactics or make fraudulent or misleading comparisons.
  • Do ask a friend or relative to be present during the sales interview if you feel uncomfortable, unsure or don't understand the policy benefits or coverages.
  • Don't switch or replace your policy unless the new policy is better than the one you already have. Please consider the effect switching policies could have on pre-existing condition exclusions, refund of premium, policy maximum benefits or other factors affecting your coverage.
  • Do buy your insurance from an agent you know or an agent who comes recommended by a trusted friend.
  • Don't be misled by advertising or endorsements of celebrities. They are not insurance experts and are paid to advertise the company's policy.
  • Do obtain an outline of coverage and a long term care shopper's guide to long term care insurance from the agent.
  • Don't wait longer than sixty (60) days for the receipt of your policy. Contact the agent to inquire if there is a problem in issuing the policy.
  • Do review the policy carefully when received. If you decide to cancel, return the policy to the company or agent during the "free look" period.
  • Don't forget to contact your state insurance department consumer services division if you have any questions or experience any problems caused by the company or agent.