• Consumers


  • Producers/Agents


  • Companies


Where to go for Help


Centers for Medicare and Medicaid Services (CMS)

(Beneficiary Services Information, Claims Payment, Deductibles, Participating Providers, Medicare Parts C & D, etc.)
www.medicare.gov or www.cms.gov

Phone
(800)633-4227 TTY (877)486-2048
Write
7500 Security Blvd.
Baltimore, MD 21244

Alabama Dept. of Senior Services

(For Insurance Counseling, Legal Assistance, Nutrition Sites, Other SHIP Activities)
www.adss.alabama.gov

Phone
(877)425-2243
Write
770 Washington Ave RSA Plaza Ste. 570
P.O. Box 301851
Montgomery, AL 36130

Social Security Administration

(Apply for Medicare or Replace Medicare Card, Apply for Disability Benefits)
www.ssa.gov

Phone
(800)772-1213 or Local SSA Office
Write
SSA Office of Public Inquires
Windsor Park Bldg.
6401 Security Blvd.
Baltimore, MD 21235

U.S. Department of Health and Human Services (HHS)

www.hhs.gov

Phone
(877)696-6775
Write
The U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201

AQAF Medicare Beneficiary Hotline

www.aqaf.com

Phone
(800)760-3540
(205)977-4205 (Birmingham Area) or (800)366-1486
Write
Alabama Quality Assurance Foundation
Medicare Peer Review Organization
Two Perimeter Park South Suite 200 West
Birmingham, AL 35243-2327

Elder Care Hotline

(A Division Of AL Department of Public Health, Licensure and Certification
For Complaints And Inquiries Regarding Health Care Facilities)
Phone
(800)356-9596 or (800)246-5680
Fraud Hotline
(800)982-2790 (In Alabama) or (800)447-8477

Alabama Medicaid Agency

www.medicaid.alabama.gov

Phone
(800)362-1504 or (334)242-5010
Write
501 Dexter Ave.
Montgomery, AL 36104

Alabama Dept. of Public Health

www.adph.org

Phone
(334)206-5178
Write
P.O. Box 303017
Montgomery, AL 36130-3017

Alabama Dept. of Human Resources

www.dhr.state.al.us

Phone
(334)242-1310
Write
Center for Communications
Gordon Persons Building, Suite 2104
50 North Ripley St.
Montgomery, AL 36130

Alabama Dept. of Insurance

www.aldoi.gov

Phone
(334)241-4141
Write
201 Monroe Street Ste. 502
P O Box 303351
Montgomery, AL 36130-3351

Railroad Retirees

Medicare Claims or Inquiries
www.palmettogba.com

Phone
(800)833-4455 TYY (877)772-5772
Write
Palmetto Gov Benefits Adm.
Claims Information
P.O. Box 10066
Augusta, GA 30399
FRAUD HOTLINE
(800)772-4258
Write
RRB, OIG, Hotline Officer
844 Rush Street 4th Floor
Chicago, IL 60611